Privacy Policy

Privacy Policy

1. **Introduction**

This privacy policy informs you about how we process your personal data when you use our online shop. We are committed to protecting your data in accordance with the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR).

2. **Responsible Body**

The entity responsible for data processing on this website is:

D3monic‑Store
Owners: Steven Zwimpfer / Ali Ali
Address: Eggboden 6
Email: artd3monic@gmail.com

3. **Collection and processing of personal data**

We collect and process personal data when you:

  • Visit our online shop (IP address, date and time, browser information);
  • Create a customer account (name, email address, delivery and billing address);
  • to place an order (name, address, payment details, products ordered);
  • Contact us via email (email address and message content).

We use this data to process your orders, inform you about the status of your order, answer support requests, and improve our services.

4. **Legal basis for processing**

Data processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR for the performance of a contract or for the implementation of pre-contractual measures. When using analytics or marketing cookies, we rely on your consent in accordance with Art. 6 para. 1 lit. a GDPR. Data may also be processed based on our legitimate interest in the security and optimization of our services (Art. 6 para. 1 lit. f GDPR).

5. **Disclosure of data to third parties**

Your data will only be shared with third parties if this is necessary for contract processing or if you have given your consent. This applies in particular to:

  • **Printify**: for the production of your print-on-demand items. Printify receives your name, delivery address, ordered products, and, if applicable, your email address to fulfill the order. Printify processes data in accordance with its own privacy policy and may process data in third countries (e.g., the USA). We ensure that appropriate data protection measures, such as standard contractual clauses, are in place.
  • **Shopify**: As a platform provider, Shopify processes your order and payment data. Shopify works with payment service providers (e.g., Stripe, PayPal) who process data independently.
  • **Shipping service providers** (e.g., Post Office, DHL, UPS): for the delivery of your order.
  • **Payment service provider**: for collecting the payment.

Your data will not be transmitted further, e.g. for advertising purposes, without your express consent.

6. **Cookies and Tracking**

Our online shop uses cookies to improve user-friendliness and enable statistical analysis. Functional cookies are necessary for the operation of the site. With your consent, we use analytics cookies (e.g., Google Analytics) to understand user behavior and improve our services. You can withdraw your consent at any time via the cookie settings.

7. **Storage duration**

We only store your data for as long as it is necessary for the purposes for which it was collected or as required by law. Order data and invoices are generally kept for ten years.

8. **Data Security**

We take technical and organizational security measures to protect your data from loss, misuse, and unauthorized access. These include encrypted data transmission (TLS) and access restrictions. Nevertheless, internet-based data transmissions can have security vulnerabilities.

9. **Rights of data subjects**

You have the right to access, rectify, erase, restrict processing of, and transfer your personal data. You can also object to the processing of your data or withdraw your consent at any time. Please contact us at the address above. Additionally, you have the right to lodge a complaint with a data protection supervisory authority.

10. **Contact for data protection inquiries**

If you have any questions about the collection, processing or use of your personal data or about exercising your rights, please contact:

Email: artd3monic@gmail.com

11. **Changes to this Privacy Policy**

We reserve the right to amend this privacy policy at any time to ensure it complies with current legal requirements or to reflect changes to our services. The current privacy policy will apply to your next visit.